Refund and Returns Policy

1. Returns

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return within 7 days of receiving your item.

To be eligible for a return:

• The item must be unused, unworn, and in original condition
• All tags, labels, and packaging must be intact
• Proof of purchase (order confirmation or receipt) is required

Certain items are not eligible for return, including:

• Sale or discounted items
• Accessories that are used or damaged after delivery
• Items without original packaging or tags

2. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

• Refund will be processed within 5–10 business days
• A refund will be issued through the original payment method

If rejected (due to damage, use, or missing items), the product will be sent back to you.

3. Exchange Policy

We also offer exchanges for size or color issues (subject to stock availability).
Exchange requests must also be made within 7 days of delivery.

4. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your bank or payment provider (processing time may vary)
• If still not received, contact us at our support email

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect

• If the mistake is from our side, we will cover the return shipping cost

6. Damaged or Wrong Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images. We will arrange a replacement or refund immediately.

7. Contact Us

For any return or refund queries, contact us at:
Email: support@yourstore.com
Phone: +92-XXXXXXXXXX